Effective Date: March 2025

At Giant WP Solutions, we stand behind the quality of our plugins and want you to be fully satisfied with your purchase. If you’re not happy for any reason, we offer a straightforward refund policy for our premium (Pro) plugins.

1. 14-Day Money-Back Guarantee

We offer a 100% refund within 14 days of your purchase — no questions asked.
If our plugin does not meet your expectations or is not a good fit for your needs, you may request a full refund within this time frame.

2. How to Request a Refund

To request a refund, contact us at support@giantwpsolutions.com with the following information:

• Your order number or license key

• The email address used during purchase

• Reason for your request (optional, but appreciated)

Refunds are typically processed within 2–5 business days.

3. Refunds After 14 Days

We do not offer refunds after 14 days, except under special circumstances such as:

• A confirmed technical issue that prevents the plugin from working as advertised

• Duplicate purchases made by mistake

Each case will be reviewed individually.

4. What is Not Covered

Refunds will not be issued for:

• Change of mind after the 14-day window

• Lack of required technical knowledge

• Conflicts with poorly developed third-party themes or plugins

• Custom development or service fees

5. License Deactivation

Once a refund is issued, your license key will be deactivated. This means you will no longer have access to Pro features, updates, or support.

6. Free Plugins

Our free plugins are available on WordPress.org and are provided “as-is.”
Refunds are not applicable to free downloads.

7. Contact

If you have any questions about this policy or need assistance, please contact us:

Email: support@giantwpsolutions.com
Website: https://giantwpsolutions.com